FAQs

Answers to Your Questions

We offer a wide range of jewelry, including gold, diamond, and platinum pieces. Our collections feature everything from classic designs to contemporary styles, including engagement rings, wedding bands, necklaces, earrings, and bracelets.

Yes! At Shreyasri Jewels, we provide custom jewelry services, allowing you to create personalized pieces that reflect your unique style and story. Contact our customer service team to discuss your design ideas and begin the process.

Yes, rings can often be resized, but this depends on various factors such as the design and the new size required. Please contact our customer care team for guidance on whether your ring can be resized and to get an estimate of the costs involved.

Our Lifetime Exchange Policy allows you to exchange eligible jewelry at any time during the lifetime of your purchase. The exchange value will be based on the original price or current market value. Please refer to our Lifetime Exchange Policy for more details.

If you believe your jewelry requires repairs, please contact our customer support team. They will assist you in determining whether repairs are needed and guide you through the process of sending the item back to us for assessment.